Decision details

Customer Feedback Annual Report and SC Complaints Policy

Decision Maker: Executive

Decision status: Recommendations Approved (subject to call-in)

Is Key decision?: Yes

Is subject to call in?: No

Decision:

Following consideration of the officer report, appendices, and discussion, the Executive resolved to:

·       agree the adoption of the revised Complaints Policy from 1st April 2025.  

·       sign-off the 2023/24 Annual Feedback Report and approve publication of it to the council’s website. 

 

Publication date: 04/02/2025

Date of decision: 03/02/2025

Decided at meeting: 03/02/2025 - Executive

Accompanying Documents: