Decision details

Review of Administrative Performance

Decision Maker: Pensions Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

The Committee considered this report from the Head of Peninsula Pensions detailing a review of the Administration’s performance. The Committee were informed of: the overall improvement in performance; the remaining backlog of work; the recent Peninsula staffing recruitment and restructure.

 

There was a brief discussion of the report and the Committee noted the variance of performance against some existing targets and it was stated that the team was currently looking at benchmarking against other pension administration teams to help inform its review of target setting.

 

The report was accepted, and it was requested that the next report provide an update on the review of target setting.

Publication date: 24/06/2019

Date of decision: 07/06/2019

Decided at meeting: 07/06/2019 - Pensions Committee

Accompanying Documents: